Back Office Service Agreement

Back Office is committed to providing the Customer with appropriate technical support during Normal Back Office Technical Support Hours. Back Office is also committed to supporting after-sales service in the form of e-mail and telephone during Normal Back Office after-sales service hours. In consideration for the back office provided by the hosting services under this agreement, the customer agrees to pay back office the total monthly fee based on the monthly hosting services and selected terms. « background technology » means computer programming/formatting code or operating instructions developed by or for Back Office and used to host or operate the Website or a web server in connection with a Website; Background technology includes, among other things, all the files needed to create forms, buttons, control boxes and similar functions, as well as underlying technologies or components, for example.B. style sheets, animation templates, interface programs that connect multimedia and other programs, custom graphics engines and menu utilities, whether in database or dynamic form. Background technology does not contain customer content. The customer may not reproduce or distribute any background technology to third parties without the prior written consent of Back Office. All rights to the background technology that are not expressly granted to the customer in this area are retained by Back Office. Without limiting the foregoing, Customer agrees not to dismantle, disassemble, decompile or otherwise dismantle the source code of the background technology, except as permitted by law. Except as expressly provided in this Agreement, the Services are provided « as intended » and Back Office expressly disclaims any express, implied or statutory form of warranty and condition, including, but not limited to, implied warranties of title, non-infringement, market usability and fitness for a particular purpose.

Interruption of the Service: You acknowledge and agree that Back Office is not responsible for delays, breakdowns or temporary interruptions of the Services. Each party acknowledges that it has not entered into the agreement on the right to rely on any guarantee or insurance, with the exception of those expressly set out therein. Unless the authorization process is not stated in this statement or in a statement, full hosting provided by the Back Office to a customer is considered accepted when delivered. (a) indemnification of the customer. The customer will defend Back Office against any claim, recourse, recourse or proceeding of third parties that violates the obligations set out in the section. Subject to Section 11, Customer releases Back Office from all losses, damages, debts and reasonable expenses and costs incurred by Back Office as a result of such claims, actions, actions or proceedings of third parties. (b) compensation to the Back Office. Back Office will defend the customer against claims, actions, legal actions or proceedings initiated by third parties in violation of the obligations set out in section 6. Subject to Section 11, Back Office exempts the Customer from all reasonable losses, damages, liabilities and expenses and costs incurred by the Customer as a result of such claims, actions, actions or proceedings of third parties. (c) compensation mechanisms.

The obligations of the indemnifying party are subject to the written information of the indemnifying party: (i) of any claims, remedies, remedies or procedures for which the indemnifying party seeks compensation; (ii) grant the compensating party control of the defence and the settlement; and (iii) appropriate cooperation with the indemnifying party at the expense of the indemnifying party. . . .